Post Surgical Rehab

Hi,

I am a premium package member ( patient name: Nikhat Begum)

I just wanted to thank the customer support team. Especially Partha Sarthy, he has been extremely helpful and prompt in solving my concerns. I am very happy about how he went out of his way to make things happen in a timely manner and followed up post-resolution.

To whom this letter of recommendation may concern.

Dear Sir,

I would like to share our very positive feedback concerning your business partner Vinay Venugopal.

He has been nothing but diligent and efficient in organising PCR tests for the whole family on behalf of Portea. And this several times being particularly proactive in paving the way through the registration and payment processes of the company, smoothing the way out for us right form the start until we received our results.

Kindly take this recommendation as a priority as Vinay Venugopal is certainly an added value to any company he would offer his services to.

Not to mention being able to communicate in English with him really took the stress off the whole medical process, which can certainly not be said for other laboratory partners.

This is one of the reasons we will carry on giving our business to Portea.

Best regards,

Johanna SALVADO and Family

The physiotherapist behaved professionally and the service was good. Call center executives were also good at addressing my concerns Thank you Santosh You have honestly done your job here. I got the account into my account

Hello Mr. Parthasarathi,
I am very much delighted to thank you for your immediate response to sort out the problem and difficulty I was facing to get the Blood test reports due to some problem. First the reports sent to me were incomplete.
Then you come into this picture and you are able to listen carefully to the problems I was facing from morning.
With your personal efforts I was able to get the full and Complete Email blood reports.
Thank you for your timely help.
Best wishes.”

I, Raghav Pant got tested positive for COVID 19 on the 19th of April. Post that I was admitted to the hospital for continuous dip in my saturation / oxygen levels. I was admitted for 9-10 days where I underwent treatment.

During the course of my treatment in the hospital I was introduced to Dr. Neeraj (Physiotherapist), with whom I had few physiotherapy sessions in the hospital. Dr. Neeraj is a highly professional doctor, he not only understood the need of the hour i.e. my treatment but also counselled and motivated me to get better , something I believe was more important than anything else at that time.

Through Portea I was fortunate enough to get Dr. Neeraj as my physiotherapist once I got discharged from the hospital. Both my mother and myself took 5 days of session with the Doctor and after 5 days our saturation level peaked to 97/98, all thanks to the dedication , motivation provided by Dr. Neeraj to my mother and myself who have now completely recovered.

I would like to take this opportunity to thank Portea and Dr. Neeraj for helping us in our road to recovery post COVID 19.

Thank you
Raghav Pant

Dear Portea,
My dad really likes the physiotherapist. It’s made a big difference to his walk and well-being already.
Many thanks for this.

Kavitha Buggana

I got my bloodwork done at Portea. The whole process was smooth and professional. My appointment was booked for 12 noon and the person came by 11:55am. They sanitized themselves and all the equipment was new and sealed. The blood draw was painless and fast. The whole process lasted just 5 mins. The next morning I received all my bloodwork via email. This is the most convenient and high quality experience of blood diagnostics I’ve had. Highly recommend to anybody and everybody! I will never visit a clinic for this again.

I had a very good experience with (Magimai rani) who visited our house and helped us.Thanks..!

Rakesh was excellent with the service and he was able to diagnose the problem very soon and gave the right treatment.
I was feeling better just after one session. Highly recommend him!

Dr. Ritu was very helpful for my recovery post surgery. She has done a lot of effort to make me feel relaxed as well as energetic at the same time. After her session I am back to my job now. Thanks.