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Daily Assistance with Dignity

Our trained attendants help with daily activities like bathing, feeding, and mobility, ensuring comfort and respect for your loved ones

Continuous Monitoring and Support

They keep a vigilant eye on overall well-being, acting as a crucial link between the patient and healthcare providers

Personalized Care in Familiar Surroundings

By providing care at home, we maintain the patient's routine and environment, which is essential for emotional well-being and recovery

Patient Testimonials

Real experiences from the families we care for

  • It was through Health Manager Saba over 2 years back, that I first came to know about Portea. Saba has been extremely courteous & helpful to me & my wife .
    Through her we both have availed Portea services like physiotherapy, Doctor visits, ECG at our home. She has been our one-window approach to Portea ever since.
    I think Portea is fortunate in having Saba as one of their Health Managers. I hope she will continue to help us by arranging for a good General Physician, in our area, to visit us in emergencies. We both are too old to go to Doctors’ Dispensaries. We are willing to pay for their visits. Thank you

  • I would like to convey my appreciation for the commitment and dedication that Health Manager Hema has towards my family. I am glad to say that I feel quite relaxed when it comes to my father’s Health as she serves as a single point of contact for any of our requirements.
    I would also like to Thank Portea for giving such a good experience by providing timely services through Health Manager Hema.

  • I availed Portea Care Plan service for my mother and Health Manager Saba has come to be the reliable, single constant over the last 30 months or so that my mother has been in the hands of Portea. She has been “always there”, no matter the time, no matter the topic and moreover addresses all topics in a timely manner. In some ways, she is more than a facilitator, and has been caring and attentive to my mother’s needs. She has also taken the time and effort to visit my mother from time to time and is caring and attentive. Her “always on” and caring orientation has been reassuring and my mother and I look forward to continuing that partnership for the coming years.

  • I availed Care Plan Pacakage for my wife Soumba Mitra. Service Quality from portea is superb in one word. Every time we have got the required nurses (for baby & mother care) right on time & within very short notice in some cases. All the nurses are well trained & properly groomed. And it is people like Health Manager Aamir Hussain who makes it happen from Portea. I have contacted him late at nights (a few times) to get a nurse for the next day, and somehow he has made it happen. He is always there for any need/feedback/clarification for the customer.
    Looking forward for a continued support in the future from portea.

  • I availed Portea Care Plan service for my father and since then have engaged with Portea and Health Manager Samlin for my father’s case. I found her very proactive, quickly acting on my requests, coordinating with other internal and external teams and following up on my dads health.
    I thank Samlin for her help and support during this very difficult time for us.
    On the whole, I found the range and services that Portea provided to be very useful.

  • I have availed Portea Elder care service and would like appreciate Health Manager Jennifer for her honesty and dedication towards the work she has done for me and our famil. We feel relaxed when it comes to medical follow up for me and my family as a single point of contact as well as for being available for us all the time when the need arises. Thank you.
    I have also recommended Portea services to many of our family members.

  • I have availed Portea Elder care service and would like to sincerely thank Health Manager Saba for being a single point of contact as it has made my life easier and simpler on arranging my appointments on time as required and Portea for giving such a good service.
    Saba is doing a great job and I have never felt the need to call anybody else for any services as she is always available on call even at an odd time. I would like to appreciate her for your prompt service as well as  for ensuring to arrange quality service with customer satisfaction

  • Patient was very happy with the Team (Dr.Shashikant and Health Managers-Jayam Samlin,Mereena Jose) who visited for the Comprehensive Geriatric Assessment.He also thanked the team for good cooperation and follow up.

  • My husband and I used to worry a lot, especially as we lived abroad, about my father in law who lived in Delhi and was suffering from Alzheimer’s which also put tremendous pressure on my mother in law as the primary carer. Portea, Meena, Yogesh and the team stepped in to provide invaluable day and night care. The attendants Ram and Akash were extrenely loving and caring and this made the situation so bearable. If anyone requires Portea’s help for elder care, I would highly recommend them and am extremely grateful to the entire team.

    Sucheta Govil

  • I had availed Care Plan  for my grandmother Mrs. Muthu Lakshmi and wanted to place on record my deep appreciation for health manager, Jennifer’s  commitment and responsiveness in my grandmother’s case over the past several months. She has always been available and ready to help with all my queries and concerns, and having her there has been invaluable!
    Even as my grandmother moved to Bangalore from Gurugram, she helped me co-ordinate a physiotherapist. Having her on “my side” has been superb!!

    Thanks again and all the best

How to Provide Mental Health Care

India today is sitting on the verge of a major demographic change, that being the greying of its population. It is believed that by 2035 older adults of 65 years of age and above will form a significant 23% percentage of the entire population.

With these major changes in the demographics of the country, the need for a comprehensive geriatric health care plan will increase significantly, which is currently lacking. The incumbent geriatric health care plan needs to be multidimensional i.e., it should provide for the physical health, mental health and also help fight off the social stigma and discrimination around mental illness, that plays a major hurdle towards seeking treatment for mental illnesses.

Common Mental Health Problems of Old Age People

Some of the major most common mental illnesses encountered by the older adults in India include depression, dementia and mood disorders in general. Some of the other mental disorders encountered by the elderly include anxiety disorder, schizophrenia, alcohol and drug abuse, delirium and psychosis.

Signs and Symptoms of Mental Illness Among the Elderly

Some of the warning signs and symptoms of mental illness are as follows;

  • Mood changes
  • Changes in energy level and appetite
  • Difficulty sleeping or oversleeping
  • Difficulty concentrating and being restless
  • Anger, irritability and aggressiveness
  • Sadness, lack of interest in things that previously aroused interest in the person
  • Suicidal thoughts  

Why Do We Need Specialised Health Care Plan for the Problems of the Elderly?

India traditionally had joint families and common landholding where respect, reverence and physical care for the elderly was expected from the children. However, over the last few decades due to changes in the social and cultural values, the elderly do not enjoy the same status as in the past and are sadly neglected especially those who are economically unproductive.

Often the health problems of old age people are neglected and attributed to the normal ageing problems of the elderly. Besides that, the changing economic structure and the rapidly changing social structure has affected the traditional care-giving mechanisms for the elderly. This has led to the urgent need for a specialised geriatric health care plan inclusive of mental healthcare for the elderly.    

How to Provide Mental Health Care for the Elderly

Caring for the elderly requires a comprehensive approach since the needs and problems of the elderly vary significantly depending upon their age, socio-economic status, current health and living status.             

This comprehensive care plan for the older adults of our society is only possible with the joint involvement and collaboration of the family, community and the government. The entire social service institutions of the country need to come together to address the social challenges to elderly care for the upliftment of the quality of life of the elderly.

Community care and support programs – An effective community based geriatric services care plan needs to be envisioned with the active participation of all stakeholders. People suffering from mental illness may require psychosocial support to help them live within the community. This support may also involve support to live at home, support with engagement in social activities, self -help and peer support.

An effective community based geriatric services care plan needs to be envisioned with the active participation of all stakeholders. People suffering from mental illness may require psychosocial support to help them live within the community. This support may also involve support to live at home, support with engagement in social activities, self -help and peer support.

Besides, the community if yourself are the carer for an older adult suffering from mental illness, here are a few pointers that can help you in better caring for your loved one without draining yourself out.  

Address the mental health problems of the elderly – This is the first and foremost step you as a carer need to accomplish – address the problem. If you think someone close to you has symptoms of mental illness talk to them and encourage them to seek help.

Discuss the diagnosis – If the person you are caring for has been diagnosed with any mental illness, the next step in providing care for the elderly is to discuss the meaning of the diagnosis with the person affected, explain how much care and support they would need and get and underline the fact that is realistic for both of you.

Partner with Doctors – The caregiver must collaborate with the doctor to be able to provide the right kind of care needed by the older adult. You can ask any questions you have regarding the mental health of your loved one, find out general information about the illness from the doctor and discuss varied treatments and medications.  

Keep track of the medications – Mental illness is often treated through the help of medications that need to be regularly taken. You as a caregiver need to keep track of the medication being taken by the elderly, take note of any side effects and monitor their moods and behaviour.

Educate yourself – You cannot effectively care for an older adult having mental health problems without knowing the illness afflicting your loved one. There would always be the risk of you terming any of the symptoms and signs as part of the normal old age person problems.

Look after yourself – Being a carer for a person having mental health disorder is a tough job, not to mention emotionally draining. The person you know seems to be gone, they are there and not there at the same time. As such it can be helpful to join a carer support group where you can talk about your experiences with someone who understands. Take a break whenever you can, look after your own needs. Also do keep a check on your psychological symptoms, particularly for depression.  

Way Forward for Older Adult Mental Health Care

Healthy ageing is a comprehensive issue that requires to be addressed on social, health, psychological and economic fronts. Immediate action needs to be taken on public awareness about mental health problems of older adults. Home-based care needs to be facilitated through formal services in the community. Community health workers need to be trained to identify and provide help to elderlies with mental illness, which in turn would result in better mental health care for older adults.  

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